512-851-1411 info@stansfeldllc.com

Meet the Team

The Stansfeld team has a perfect blend of strategic skills including administration, technology, finance and marketing that provide the foundation for the company’s 30 years of success.

Ari Hartung

Ari Hartung

President

As President, Ari leads Stansfeld’s operations and client relations teams. Because membership dues are the main source of revenue for associations, she understands that membership satisfaction and growth are key measures of success. She also understands that providing great service in a timely manner is mandatory to insure member satisfaction, retention, and growth.

Ari has years of experience in managing large-scale customer service operations. She spent more than a decade in customer-facing operations within luxury branded hotels. In the demanding 24-hour-a-day, 365 days-a-year hospitality world, she managed customer experiences for guests who expect and deserve the best.

Ari’s teams and the service they provided were consistently recognized by customers as the best in the world. Ari’s accolades include #1 Arrival Experience for JW Marriott Brand for North America (2017 & 2018), JW Manager of the Year Nomination (2016), Marriott Opening Hotel of the Year (2015), #1 Sheraton Hotel in the Brand (2013 & 2014), White Lodging Manager of the Year (2011 & 2009), and White Lodging President’s Council Award Recipient (2010).

Ari’s strengths include (1) focusing on customer priorities and needs; (2) identifying and analyzing the causes of operational inefficiencies; (3) creating and implementing quality business processes; (4) executing business plans; (5) insuring adherence to business processes; (6) focusing on customer feedback and process improvement; and (7) identifying and developing talented customer service professionals.

Ari has a bachelor’s degree in business administration from Central Michigan University.

Nichole Cakirca

Nichole Cakirca

Director of Client Experience

With over 10 years of marketing experience and more than 6 years of client relations and communications experience, Nichole represents the Stansfeld team as our Director of Client Experience.  She is responsible for managing client relations, ensuring they have seamless interactions while cultivating an internal culture of client-centricity and excellence. She also helps manage and maintain graphic design projects for all our clients, including newsletters, flyers, and more.

Nichole is originally from Michigan but now lives in NYC where she has been for the last 11 years. She holds a bachelor’s degree in Journalism with a minor in Advertising and Marketing. She also has a Master of Business Administration in Marketing and International Management.

Lea Titas

Lea Titas

Director of Marketing and Events

Lea has 20 years of marketing experience, both in the traditional and digital space. She began her career as a media planner, identifying the ideal customer for her clients, and developing strategies to reach them. She has since taken that experience and transitioned to the digital marketing space.

As a results-oriented digital marketing strategist, she works with clients to develop plans that effectively meet their goals. She’s a stickler for proper grammar, a fan of the Oxford Comma, and will judge you harshly if you use the wrong “there,” “their” or “they’re.”

Lea oversees the marketing and events for all of Stansfeld’s clients, driving brand awareness, engaging audiences, and ensuring our efforts leave a lasting impression. She is Content Marketing Certified through both Content Marketing Institute and HubSpot and Social Media Certified through HubSpot.

Ynez Ganuelas

Ynez Ganuelas

Association Manager

Ynez holds a bachelor’s degree in Organizational Communication from De La Salle University – Manila. She is a versatile professional with over eight years of experience in sales, marketing, and events management. She was the lead organizer of the longest-running trade fair in the Philippines, where she worked with multiple small and medium enterprises, effectively guiding her team to break the fair’s revenue records for consecutive years. Ynez’s remarkable achievements also extended to playing a pivotal role in the successful pre-launch marketing endeavors of a local real estate developer’s water theme park in the Philippines.

Recently, Ynez has embarked on a dynamic, fully remote freelancing career. In this capacity, she provides invaluable support to the Stansfeld team and the organizations we serve.

Brittney Jewell

Brittney Jewell

Membership Services Manager

A self-proclaimed self-starter, Brittney has worn many hats throughout her career. But one thing has remained constant: her high standards of customer service. 

Brittney got her start in retail, working her way up into managerial roles, in charge of day-to-day operations, including schedules and financial records. She realized her skills as a people person and moved into sales roles, networking with local chambers and company owners. A hard worker and quick thinker, she has achieved many accomplishments in her tenure, becoming a valuable asset to every team she’s worked on.

As Membership Services Manager, Brittney spends her days fielding member requests and getting to know our clients on a personal level so she can provide the very best service. In addition, Brittney is a budding artist and painter which has translated to the digital space, where she helps with Stansfeld’s digital marketing efforts.

Mary Manos

Mary Manos

Project Manager

With over 30 years of experience, Mary Manos serves as Project Manager at Stansfeld. She is responsible for managing all open projects within the organization, communicating deadlines, providing guidance on improvement initiatives, and driving efficiency throughout the organization.

Mary is a graduate of The Ohio State University with a Bachelor of Science in Business Administration. She has spent the majority of her career in finance and audit, where her focus on process improvement and attention to detail has led to greater efficiencies and success for the organizations and clients she has served.

After spending 11 years in Dallas, Mary returned to her hometown of Cleveland, OH, where she, once again, is surrounded by people who share her love for Ohio State and Cleveland sports.

Marie Davis

Marie Davis

Marketing and Events Coordinator

After graduating from Lindenwood University with a degree in advertising and strategic communications, she began her career in the sports industry as promotions and fan engagement manager at Saint Louis University. This sparked her love for event planning and marketing.

As the marketing and event coordinator, Marie will be helping with client marketing, event planning, and client support. She will work to create creative and engaging content as well as successful event execution.

With experience creating social media and content, she will look to bring a young mindset to new projects. She is focused on being detail-oriented, communicating effectively, and being a team player!

Bianca Solinap

Bianca Solinap

Administrative Assistant

Bianca is a dynamic professional with extensive experience in the food and beverage (F&B) industry. With a degree in International Studies from De La Salle University – Manila, she offers a global perspective and sharp analytical skills.

With over 7 years of expertise in the F&B sector, Bianca has navigated various pivotal roles, from serving as an executive assistant to the company CEO to leading impactful marketing and social media campaigns. Her versatile background blends business acumen with creative flair, making her a valuable asset in any project.

Outside of the office, Bianca finds joy behind the lens, where her love for photography shines. From capturing culinary dishes to documenting cultural experiences, photography is not only a hobby but also an integral part of her professional portfolio.

Based in the Philippines, Bianca is driven by a mission to foster connections and celebrate diversity through her work.

Eleanor Cantu

Eleanor Cantu

Events Intern

Eleanor is beginning her final year at the University of Houston’s Global Hospitality Leadership School, where she is pursuing a degree in Hospitality Management. Throughout her academic journey, Eleanor has gained valuable experience in hotel sales and on-site client assistance during large conferences, equipping her with a robust customer care and event coordination skill set.

Eleanor assists the team with client support and event planning, bringing fresh perspectives and innovative solutions to every project. Her proactive approach and attention to detail ensure that every event is a success. Eleanor is passionate about the hospitality industry and is always eager to learn and grow within her role.

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